GREENVILLE —Every industry has embraced new technologies to build and improve their business and better serve their clients. Now the funeral industry is just as progressive.
Braund Pope and Oliver Floyd Funeral Homes in New Madison and Greenville, respectively, now offer an electronic guest registry —a simple tool that allows them to serve their families, connect with the community and enhance their business all at once. The portable touch screen, tablet kiosk—which can be used at a funeral home, church, cemetery or other venue where a memorial service or burial is held—will streamline information gathering and more, bringing funeral service into the technology age in exciting ways.
“The electronic registry will make it easier for families to send out thank-you cards via address labels that will be printed for them, and it will also allow multiple family members to have a visitation record of who attended their loved ones service. It will also provide friends and family an opportunity to donate to a loved one’s memorial request at the time of the service,” said Eric Fee, owner. “We want to make sure that each service we offer directly benefits the family we serve. It isn’t about adding technology for technology sake. For us… it’s all about celebrating lives and serving families!”
Those who attend a memorial service will register using an electronic guest book, and have the option to make secure credit or debit card donations to a memorial on the spot. And while the kiosk is extremely user friendly, funeral home staff will be present to assist those unfamiliar with touch-screen technology.
“We are looking forward to using the registry to better serve our families, the community and our guests at the funeral home,” said Fee. “We’ve always been sensitive to families’ needs, and implementing an electronic registry is just another way we can make the funeral process a little easier and more convenient. The other huge advantage is once you are already in the registry, signing in is just a simple click. The last benefit is in regard to care – families and guests alike will experience a blessing because it will send guests a reminder of milestone dates so they can continue to care for the family in the months ahead.”
For more information about Braund Pope or Oliver Floyd Funeral Homes, visit www.oliverfloyd.com or call 548-1133 or 996-1051.